Doc Terms of Service

Last updated: November 13, 2026

These terms are an agreement between you and Micro Companys LLC, doing business as DocHam ("DocHam", "we", "us"), for Doc by DocHam, a private AI assistant you use in your browser or on your phone ("Doc" or "the Service"). By signing up or using Doc you agree to these terms and to our Privacy Policy.

1. Your account

• You must be 18 or older and give accurate information.
• You sign in with a code we email you; there's no password. Keep your email account safe. You're responsible for what happens in your Doc account.
• One person per account. The CEO plan includes 2 partner seats for people who work with you.
• A Free account needs a mobile number we can text a code to, and one Free account is allowed per number.

2. Plans and billing

• Free: no charge. Everyday chat, a limited number of reminders, routines, document edits and picture fixes, memory, saved chats, and importing from other AIs, plus a one-time gift of 500 credits. A Free Doc goes to sleep after 90 days without use; your data is kept, and signing in wakes it.
• Personal: $19.99 a month. CEO: $99 a month. Plans are billed monthly.
• Paid plans renew automatically every month until you cancel. You can cancel at any time, and you keep access until the end of the month you've paid for.
• Refunds: cancelling stops your next renewal. Payments already made, including for a partly used month, aren't refunded, except where the law requires.
• Payments are handled by our payment provider (currently WHOP). If a payment fails, we'll let you know; if it isn't fixed, your Doc is paused (see section 5).
• We may change prices with at least 30 days' notice by email. Changes start at your next renewal.
• Prices don't include taxes where taxes apply.

3. Credits

• Included without credits (fair use): everyday chat, reminders and routines, documents (reading, Word edits, print layout), logo background removal, photo cutouts, pasting a logo or picture, and fixing one area of a graphic.
• Uses credits: real work, pro graphics, videos and reels, phone calls, research, and builds (such as websites or apps).
• Paid plans include monthly credits: Personal 10,000, CEO 60,000. There are no daily limits. You can also buy packs: 10,000 credits for $10, 30,000 for $25, or 100,000 for $79.
• Plan credits reset each month and don't carry over. Bought credits don't expire while your account is open.
• Every credit job gets a quote in credits before it starts, and the quote is a cap. Doc won't use more than the quote without asking you first. Nothing is spent until you say go.
• When you ask for something Doc can't do with its own tools, Doc may offer to have it built for you, paid with credits. If you don't have enough, Doc shows a "Buy and start" offer; paying for those credits is your approval to start that job.
• Auto top-up is off unless you turn it on. If you do, you set a monthly dollar limit and allow us to charge your saved card for credit packs when your credits run low, never more than that limit in a month. Doc tells you each time it buys. You can change the limit or turn it off any time. Without auto top-up, you're never charged for credits unless you complete the payment yourself.
• We'll warn you once each month when you're down to 20% of your plan's monthly credits.
• Credits have no cash value, can't be transferred, and aren't refundable except where the law requires. Unused credits end when your account is deleted.

4. Your content and your Doc

• What you put into Doc, and what Doc makes for you, is yours. You give us permission to store and process it only to provide Doc to you.
• We don't use your content to train AI models.
• Every Doc keeps getting smarter. Doc learns general know-how from its work (for example, a better way to follow up on a quote) and shares it with every other Doc, the way a good team shares what works. Only the know-how is shared: your personal information, your files, your conversations, and anything that could point to you or the people you work with are never shared.
• You can download your data any time, including for 90 days after you cancel.
• Your chats with Doc are saved and dated for as long as your account exists, and are deleted with your account (or 90 days after you cancel).

5. Cancelling, non-payment, and deleting

• If you cancel, or a payment fails and isn't fixed, your Doc is paused: it stops working, but your data is kept for 90 days. During that time you can come back or download everything.
• After 90 days, your Doc and its data are permanently deleted.
• You can ask us to delete your account at any time; that deletes your Doc and data and can't be undone.
• We may suspend or end accounts that break these terms, with notice where reasonable. You can still download your data for 30 days unless the law or safety prevents it.

6. Using Doc responsibly

You agree not to use Doc to: break the law; harass, defraud, or deceive anyone; send spam; infringe anyone's rights; try to get into other customers' data or our systems; copy, resell, or reverse-engineer the Service; or create content that sexually exploits anyone. We may limit use that harms the Service for others (fair use).

7. AI has limits

• Doc uses artificial intelligence. It can be wrong. Check important information, and don't rely on Doc for medical, legal, financial, or other professional advice; Doc is not a licensed professional.
• Doc only sends messages, posts, spends, or makes calls when you approve each one. You're responsible for what you approve.

8. Phone calls and AI disclosure

• If you use Doc on a phone call, Doc says at the start that it is an AI assistant, and you agree not to disable or hide that.
• You're responsible for following call-recording and consent laws for every person on the call, including getting consent where all parties must agree.
• You may not use Doc for robocalls, telemarketing, or calls to people who haven't agreed to hear from you.

9. Availability and changes

We work to keep Doc available but can't promise it will never be down. We may change or improve features. If we remove something significant you pay for, we'll tell you in advance.

10. Warranties and liability

• Doc is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
• To the extent the law allows, we aren't liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim about Doc is limited to the amount you paid us in the 12 months before the claim.
• You agree to cover our reasonable costs from claims caused by your misuse of Doc or your breaking these terms.
• Some places don't allow some of these limits; where that's the case, they apply only as far as the law allows.

11. Disputes

These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Wyoming, and you and we agree to those courts. Either of us may instead bring a claim in small-claims court where it qualifies. Before filing anything, please email [email protected] so we can try to resolve it.

12. Changes to these terms

We'll email you at least 30 days before material changes. Continuing to use Doc after that means you accept them.

13. Contact

Micro Companys LLC, doing business as DocHam. [email protected]